Privacy Policy
Effective Date: [April, 15, 2023]
Shaanxi Medichem Biotech Co., Ltd. (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.medichem.cc] (“Site”) or interact with us.
1. Information We Collect
We may collect and process the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Company name
- Country/Region
- Any other information you voluntarily provide via our contact forms, inquiry forms, or email communications
b. Non-Personal Information
- Browser type and version
- Device information
- IP address
- Pages visited and time spent on the Site
- Referring website
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze website traffic, and improve our services. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To process and fulfill your requests or orders
- To improve our website, products, and services
- To send you important updates, newsletters, or marketing communications (with your consent)
- To comply with legal obligations and protect our rights
3. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Trusted service providers who assist us in operating our website and conducting our business (e.g., hosting, email delivery)
- Regulatory authorities or law enforcement if required by law
- Other parties with your explicit consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
5. International Data Transfers
As an international company, your information may be transferred to and processed in countries outside your own. We ensure that such transfers comply with applicable data protection laws.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict the processing of your information
- Withdraw your consent at any time (where applicable)
- Lodge a complaint with a data protection authority
To exercise your rights, please contact us at [service@medichem.cc].
7. GDPR Compliance (For EU Residents)
If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):
a. Legal Basis for Processing Personal Data
We process your personal data only when we have a legal basis to do so, including:
- Your consent
- The performance of a contract with you
- Compliance with legal obligations
- Our legitimate business interests (provided these do not override your rights and interests)
b. Your Rights Under GDPR
Under GDPR, you have the right to:
- Access your personal data we hold about you
- Rectify inaccurate or incomplete personal data
- Erase your personal data (“right to be forgotten”)
- Restrict or object to the processing of your personal data
- Data portability (receive your data in a structured, commonly used, and machine-readable format)
- Withdraw consent at any time, where processing is based on consent
To exercise these rights, please contact us at [service@medichem.cc]. We will respond to your request in accordance with applicable laws.
c. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws.
d. Complaints
If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local data protection authority in the EEA.
e. Data Transfers Outside the EEA
If we transfer your personal data outside the EEA, we will ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Children’s Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Shaanxi Medichem Biotech Co., Ltd.
Add: Room 3-703, Weiyang RD No.169, Xi’an ETDZ, Shaanxi Province, China, 710016
Tel: +86-18909276710
Email: service@medichem.cc